Identify GenAI transformative opportunities across your business.
Prototype quickly and have a roadmap to GenAI solutions specific to your needs and gaps.
Use behavioural science to change habits and mindsets.
Equip your teams with 21st century skills - Design Thinking, corporate storytelling and more.
This will ensure your team charts a powerful transformative GenAI journey, while achieving ambitious outcomes (which we call Extreme Objectives)
To have our skin in the game, we tie 20% of our fees to the achievement of mutually agreed upon outcomes.
For a small start-up firm, 20% of our fees is a big amount. We take that risk in order to be accountable to the outcomes we agreed.
With the challenges brought about the pandemic highlighting the urgent need for efficacy, productivity and innovation, business leaders have been forced to look for ways to maintain and enhance both employee satisfaction and customer experience. Traditionally, key workforce and business challenges are worked from the top down, but we flipped the switch for one of our clients. By democratizing automation at Firstsource through citizen development, anyone in the workflow was able to identify opportunities and then design and build their own automated solutions. 100 KPO/BPO citizen developers built 150 bots, leading to a significant quantified business impact.
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ESSENTIALS
Tiny Grit® – Building Resilience
CQA® – Opportunities Finder
Overcome the Tiny Demon® using Tiny Grit® Redevelop your lost childhood skill to find opportunities easily
ENVISIONING
PUX – Performance Undersupply® Xray
Digital Dipstick
Future Making
Find Performance Undersupply® in your work. Use Future Making & Digital Dipstick tools to identify and develop innovative and futuristic digital solutions
EXECUTION
Possibility Filter
MVP Loop
Get into the MVP loop to overcome the organizational antibodies and produce results rapidly Use the possibility filter to convert seemingly infeasible ideas to practical implementations.
EVANGELIZING
UPSA – Digital Storytelling
Learn the magic of getting audience attention Practice the art of Digital Storytelling
Firstsource in Collaboration with UiPath Unveils the Firstsource Automation League Program
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