Cognizant

Cognizant

When a Digital Technology Office was set-up in Cognizant, one of the main objectives was to create Digital Leaders throughout the workforce, irrespective of role or designation. While a Digital Leader needed to know how to make the most of the technological capabilities to drive innovation and transformation, one of the key asks was also to ensure that any new skills acquired were utilized in the day-to-day practice.

Recognizing that typical technical and behavioural training will be inadequate, Tiny Magiq worked with the team to identify and set up the right methods and training models necessary. We were able to design a blended learning program that used classic instructor-led boot camp in tandem with several Modern Workplace Learning tools and practices such as Guided Social Learning (Degreed), WhatsApp, a mobile app specially developed to deliver daily challenges, and a leaderboard. The program also built in the Group Mentorship model with Habit Formation and Gamification as key components.

As a result, 11 Digital Ideas that were created have moved to the next stage to be offered to customers and for internal funding. This Digital Leadership Program for EAS won the 2019 Brandon Hall Bronze Award for Best Unique Or Innovative Learning And Development Program.

Digital leadership program Soundarya

Recent Insight

HiPoHa® Framework

HiPoHa® Digital Transformation & Behavior Transformation Framework
Our patent-pending HiPoHa® (High Performance, Happily Achieved) framework helps you and your team achieve your ambitious Digital Transformation outcomes.

Fractal Routines

Fractal Routines [the subject of our patent (pending)]
Through our research and experience in neuroscience, cognitive psychology, behavioural sciences and transformations, we have devised Fractal Routines (inspired by fractals in Math). When routinely applied in a certain order, it leads to immediate and transformative impact. Fractal Routines need just 10 minutes a day, but enable 10x better results compared to traditional methods.

Extreme Pivot ®

Extreme Pivot® is the cornerstone of our approach, and needs to happen for innovation, and ultimately transformation, to take place. The central insight here is that a big rip-and-replace-program is not a prerequisite for transformation. Our work shows that Digital Transformation is a two-step approach: a Zoom In and a Zoom Out.

Recent Case Studies

Firstsource

Firstsource – a leader in the business process solutions space serving more than 100 global businesses – was looking to democratize automation through citizen development so that anyone in the workflow could identify opportunities and then design and build their own automated solutions.

Cognizant

When a Digital Technology Office was set-up in Cognizant, one of the main objectives was to create Digital Leaders throughout the workforce, irrespective of role or designation. While a Digital Leader needed to know how to make the most of the technological capabilities to drive innovation and transformation, one of the key asks was also to ensure that any new skills acquired were utilized in the day-to-day practice.

Health Care Firm

Our CQA® fractal has proved to be an effective tool for a health care firm to increase productivity, efficiency, and quality – freeing up team members’ time for more valuable tasks that have propelled them to become partners at a strategic level. All this also came at almost no additional investment.